Remote Administration - Check!
We use VNC connect to assist our end users and access network resources remotely. We needed a remote access tool to view our end users …
Starting at $3.39 per remote computer per month
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What is VNC Connect?
VNC® Connect is presented as a secure, simple remote desktop solution. It enables users to remotely access and control their devices wherever they are in the world, whenever they need to. VNC® Connect covers a wide range of remote access…
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Popular Features
- Screen sharing (27)10.0100%
- Over-the-Internet remote session (29)9.191%
- Instant message (18)8.181%
- Initiate remote control from mobile (18)8.181%
Reviewer Pros & Cons
Pricing
Professional - Device Access
$3.39
Cloud
per remote computer per month
Enterprise - Device Access
$4.59
Cloud
per remote computer per month
Professional - Instant Support
$16.99
Cloud
per named technician per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.realvnc.com/en/connect/pric…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
VNC - Connect to you home/office PC from anywhere
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Product Details
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- Competitors
- Tech Details
- FAQs
What is VNC Connect?
VNC® Connect is presented as a secure, simple remote desktop solution. It enables users to remotely access and control their devices wherever they are in the world, whenever they need to.
VNC® Connect covers a wide range of remote access use cases with a single subscription, from remote working to IT support.
VNC® Connect covers a wide range of remote access use cases with a single subscription, from remote working to IT support.
VNC Connect Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Secure remote access with Smart Card authentication
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Centralized management dashboard
- Supported: Multi-platform remote control
VNC Connect Video
VNC Connect - Overview
VNC Connect Competitors
- LogMeIn Pro by GoTo
- TeamViewer
- AnyDesk
- BeyondTrust Remote Support (formerly Bomgar)
VNC Connect Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | English, French, German, Spanish, Portuguese |
Frequently Asked Questions
Reviewers rate Screen sharing highest, with a score of 10.
The most common users of VNC Connect are from Small Businesses (1-50 employees).
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Reviews and Ratings
(128)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
VNC Connect, a remote access tool, has proven to be a valuable solution for various user scenarios. Users have found that VNC Connect surpasses RDP connections in terms of remote access to branch computers, as it allows them to observe and learn from the actions performed by the IT department. It is also highly beneficial for sole proprietors who need to manage all aspects of their business remotely, including payroll processing, accounting, and document review for making business decisions. Additionally, VNC Connect is recommended for individuals who require easy access to their office computers while away from the office, enabling them to efficiently handle everyday tasks without relying on emails or instructions.
Organizations have embraced VNC Connect as a powerful tool for remote troubleshooting and support across different offices. It enables IT departments to resolve issues as if they were physically present in front of the computer. Likewise, it serves as a time-saving mechanism for providing fast and efficient support to end users throughout the organization, eliminating the need for technicians to travel between locations. RealVNC specifically addresses the challenge of monitoring advertisement players by allowing users to remotely view and control multiple screens from a single computer.
RealVNC is widely adopted by Computer Analysts working on an international platform, providing seamless access and support for authenticated machines on the network. Professional photographers utilize VNC Connect to conduct their business remotely by accessing their PC from an iOS device while traveling. For over 8 years, RealVNC has been a trusted remote access tool used across organizations to connect with servers and desktops, resulting in time savings and quicker issue resolution without requiring additional technicians.
The versatility of VNC Connect extends its usage beyond businesses. It serves as a convenient method for accessing office PCs remotely and facilitating local document printing while on the road. The compatibility of this software with various operating systems makes it accessible and versatile, ranging from older systems like Windows XP to the most modern ones. College campus staff rely on VNC Connect to provide efficient assistance to students during evenings and weekends, ensuring seamless access to computers. Additionally, small teams utilize this reliable remote support tool for troubleshooting issues both in-house and offsite.
VNC Connect has proven its worth during audiovisual events, enabling remote control of presentation laptops from a distant location. With its easy deployment, usage, and management, RealVNC Open 4.0 has been a preferred choice for over 8 years. Help Desk call centers benefit from VNC's lightweight package size and fast performance when remotely logging in and assisting users with software-related issues. Within organizations, VNC Connect is widely adopted by different personnel, ranging from IT department staff for remote access to engineers for collaborative tasks. It has also played a vital role during the pandemic, providing convenience and happiness to corporate users through screen sharing and remote support.
VNC Connect offers a powerful tool for various levels of users, allowing for quick and stealthy remote views and access. Users have found it particularly useful for managing home servers remotely, troubleshooting issues, and making necessary changes while away from home. It also enables organizations to connect to remote PCs in the field, facilitating centralized monitoring and operation of machinery spread across a large area.
Payment systems with Windows-based operating systems benefit from RealVNC's simple and easy remote support. The software's versatility extends to remote troubleshooting of servers and workstations, ensuring efficient issue resolution for users. Its compatibility with different operating systems, user-friendly interface, and stable performance make VNC Connect a widely used and highly recommended tool for remote access and control within organizations.
Individuals appreciate the convenience of controlling machines remotely using VNC Connect's iOS apps on their iPhones or iPads. Moreover, it serves as a preferred choice for connecting laptops to workstations while traveling due to its quickness, lightweight nature, and ease of use. In companies of all sizes, VNC Connect saves time and simplifies troubleshooting for IT departments with limited staff.
RealVNC stands out as a reliable solution utilized by small teams to troubleshoot issues for numerous users, both in-house and offsite. It offers an efficient method for accessing the main computer from other locations in web design companies, enabling easy updates to sites or hosting changes. Additionally, RealVNC is favored by Windows/Linux server administrators who require secure and efficient remote access for maintenance tasks on computers that are not constantly used.
Overall, VNC Connect is valued by users across industries and sectors for its ability to provide seamless remote access, efficient troubleshooting, and convenient remote support. With its wide range of applications and user-friendly features, it remains a go-to choice for those in need of reliable and versatile remote access solutions.
Versatile Solution: Users have found VNC Connect to be a versatile remote access solution, with multiple reviewers highlighting its ability to support multi-platform use and allow for remote connection to PCs and servers both within and outside the network.
Stable and Fast Remote Connection: Many users appreciate the stability and fast response of the remote connection provided by VNC Connect. They have noted that there is no lag, ensuring a smooth experience when accessing their remote machines.
Ease of Use: Reviewers have praised the simplicity and user-friendliness of VNC Connect. They have highlighted the simple website, installer, and minimal end user intervention required. The visually nice and unobstructed user interface makes it easy for users with varying levels of computer proficiency to understand and navigate.
Confusing User Interface: Many users have expressed frustration with RealVNC Connect's user interface, describing it as confusing and difficult to navigate. This has made tasks more challenging and time-consuming for some reviewers.
Difficult File Transfer: Numerous reviewers have reported that file transfer between computers using RealVNC Connect can be a cumbersome process. They have encountered difficulties in transferring files, experiencing slow speeds even with a fast internet connection.
Challenging New Computer Setup: Novice users, in particular, have found the setup process for new computers with RealVNC Connect to be quite challenging. This difficulty arises primarily from the firewall and router configuration requirements that need to be addressed during installation.
Based on user feedback, here are the three most common recommendations for VNC Connect:
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Users suggest purchasing the pro version of VNC Connect and trying out the trial version to determine the appropriate tier. This allows them to fully evaluate the features and capabilities before making a decision.
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It is recommended to compare VNC Connect with other remote desktop solutions to assess its value proposition, functionality, and cost-effectiveness. This helps users make an informed choice based on their specific requirements.
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Users advise reviewing all pricing options, including custom packages, and contacting RealVNC representatives for guidance. This ensures that users can explore the most suitable licensing plan for their organization.
These recommendations highlight the importance of exploring trial versions, comparing with competitors, and seeking guidance from RealVNC representatives when considering VNC Connect for remote access needs.
Attribute Ratings
Reviews
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The VNC Connect is used within certain departments, especially the IT department. With the tool, it can allow anyone to remotely support anyone anywhere. This helps to increase the support level and user satisfaction. As the pandemic is not going anywhere, screen sharing and remote support tools have been giving a lot of convenience and happiness to corporate users.
- Screen sharing
- Remote desktop
- File transfer
- File sharing
- Mobile support.
- Able to remote desktop using smart devices.
- For connection support.
November 01, 2021
Gets the job done
VNC Connect is used as a simple bare bones method to remotely access office PCs and for Sales to print documents locally when on the road. Controlling machines remotely using the iOS apps from iPhone or an iPad is very convenient. This program is quick, lightweight, and easy to use.
- Connects to other computers to perform a task remotely
- Remote access via mobile device
- Fast connection
- A fast internet connection is required for VNC to work smoothly
- Initial setup is a little complex
- Connecting to a machine with multiple connected monitors is difficult to scale
October 26, 2021
Best Solution for Remote Access of your computer!
I have used VNC at two different businesses. It was recommended by our IT guy. We were looking for a solution to have me and another employee work from home. We were able to access our work computers from anywhere including home and allowed us to be able to get work done from home and access the server. My other company I use it at is my web design company. It is a home business and sometimes I want to access my main computer from other locations to easily make site or hosting changes.
- Remote Work from Computer
- Always be able to connect as long as the computer is on even if it is in the login screen
- Mobile viewing of the computer
- Printing from the main computer to another device in the remote area you are at.
- Sometimes when printing an invoice it would look semi correct but the letters would be incorrect and sometimes symbols
- Sometimes there is lag but it is probably more on the internet and service I have
October 25, 2021
VNC Connect is all you need when you are on the beach
As a sole proprietor I use VNC connect to manage all aspects of my business from Home and when away from the office. I use VNC to process payroll, accounting, and review of documents for business decisions. VNC connect makes if very easy to connect to office computers to manage everyday items without having employees sending and receiving emails and instructions. I can print documents to printers for employees to give to customers, this helps to continue a secure office for personal information and forms not accessed by employees. I would recommend using VNC connect for anyone that needs to access your computer when you're away from your office.
- I can check for documents scanned by employees
- I can perform computer updates when not in the office
- Local programs are easy to use
- File transfer between computers is still difficult.
- New computer set up is a little difficult.
October 11, 2021
VNC Connect: Simple and Useful
VNC Connect application is available at user points with [a] windows-based operating system that we use in payment systems. It allows us to connect with the VNC [Connect] application, which is pre-installed on our systems, with the viewer to solve the problems there or to intervene and support. It is very useful in terms of being simple and easy.
- Easy to manage and setup
- Good at remote management
- It simply does its job
- The user interface looks old compared to today's interfaces
- We do not use the mobile side much
- We would like an MFA in security
October 08, 2021
Great teaching tool!
We use VNC Connect in our IT department to remotely access branch computers in a way that allows the remote user to see what we are doing and therefore learn how to do it for themselves. We have found it to be a better tool than RDP connections for this reason.
- Multi-platform support
- Easy to use
- Inexpensive. Free for personal use.
- No drag and drop transfer between viewer app and remote desktop
- Need server version to be installed on the remote device
- No sending one-time invitation emails from the remote machine
October 10, 2018
VNC is the best tool for a growing company that needs to scale.
Score 10 out of 10
Vetted Review
Verified User
VNC is being used across the entire company. Our organization is currently expanding into two locations with multiple remote home workers. With a small IT staff, VNC saves time and makes it easy troubleshoot. Previously, I tried to make video/screen conferencing solutions work and it just wasn't the right product. That is why I turned to VNC. We deployed VNC with the cloud brokering feature across all of our networks.
- Ease of implementation
- Ease of use and simplicity
- Cost
- Can't think of one, this served my needs.
August 08, 2018
Best remote support tool
We used VNC Connect to remote access to some of our servers and workstations. It's a great tool for remote troubleshooting for my users.
- Simple and easy to deploy and use.
- I can have the remote users to show me their issue while I am looking at their screen remotely, just like I am sitting in front of them.
- Simple clean interface that is very easy to pick up and learn.
- Reliable, fast, and relatively easy to use.
- Very fast response, it connects to the VNC clients very fast.
- Push out client update from a central management server.
- VNC mobile app needs improvements, it crashes all the time.
July 09, 2018
VNC Connect - A solid, robust VNC service.
Score 9 out of 10
Vetted Review
Verified User
Our organisation initially considered VNC Connect by RealVNC to facilitate remote access and control of some of our remote (unmanned) systems. As these systems are not normally manned, we needed a reliable way to access, monitor, control and update these systems as part of our Research & Development activities.
- Great User Interface (UI): Compared to some its competitors, VNC Connect's UI is excellent. It is clean, simple and responsive and yet provides full access to all the required functionality.
- Security & Encryption: VNC Connect provides password protection to prevent unauthorized users from attempting to remotely access your computer.
- Easy Team Management: It is extremely quick and simple to add or remove devices to the VNC Connect service.
- Billing/Licence Model: For some users the per device billing model may not be ideal.
- Mobile Application: The mobile app can be a little clunky and unintuitive.
July 28, 2017
An excellent remote access tool.
VNC Connect was being used to support other departments and remote users when IT support was required. Being able to view a user's screen in real-time was a huge advantage when troubleshooting a wide assortment of day to day problems. This would save time, money and the mental health of both parties.
- Remotely accessing workstations.
- It's lightweight and easy to navigate.
- Mobile access of other workstations allowed both parties to be away from the office and still get the IT support they needed.
- License requirements may not be ideal for some parties.
- VNC support hours aren't the best based on the requester's geographical location.
- Upgrading end users is a little clunky.
October 12, 2015
The real truth of Real VNC
I haven't had a chance to use the enterprise version, but the free version is fantastic! I constantly find myself switching between RealVNC and Dameware. They both accomplish the same thing, and RealVNC is just as good as remote desktop. If you don't have any experience with this, and use something else, you should definitely give it a shot. I know there is a Chrome extension, which sounds fantastic, but I use Firefox. Overall, very happy with the software.
- Fast remote login
- Easy to understand the application
- Works seamlessly
- No audio output
- No high end graphics option
- Needs improvements on the mobile app
We have many advertisement players in our campus. Since there are so many of them, we can't run around to see what's playing. And RealVNC resolves all the problems of running around to just see what's playing. We can see all players' screen in a computer. And of course, we can control all the players we want.
- We can connect to all the channel players.
- Just like sitting in front of those players.
- Only problem is that we can't remote to a computer if we are outside the local network, but can so do from home because I can just forward the port from the router. In the campus, it's too much trouble to get that configuration done.